# Blue light does not flash but ssh still connects? **URL:** \ **Category:** Software\ **Created:** [February 19, 2025, 12:15pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668 "2025-02-19T12:15:57Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 12:15pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/1 "2025-02-19T12:15:58Z")
Hi Developers, My pioreacrors have been running smoothly in the past 2 months. But today, I terminated a week-long experiment and tried to start a new one. All of a sudden, the system of one leader and two workers stopped working: –The blue flash on each pioreactor did not flash at all even after rebooting. I pressed the buttons, no flash. – I was able to open the UI but no previous data showed up. I could not create a new experiment. I could notr retrieve any log either. – I could connect to the leader by ssh but when I tried to install air bubbler by cmd, the installation failed. The version of pioreactor os was from last October. Any suggetion? Xiao ---
**Author:** ![CamDavidsonPilon](https://forum.pioreactor.com/user_avatar/forum.pioreactor.com/camdavidsonpilon/32/3_2.png) [@CamDavidsonPilon](https://forum.pioreactor.com/u/CamDavidsonPilon)\ **Post date:** [February 19, 2025, 12:46pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/2 "2025-02-19T12:46:48Z")
Hi @xykb86, rest assured your data is safe It sounds like some start-up processes failed to start. Can you SSH into your leader Pioreactor and report back the output of ```auto sudo systemctl status pioreactor_startup_run@monitor.service ``` ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 12:51pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/3 "2025-02-19T12:51:33Z")
![image](https://forum.pioreactor.com/uploads/default/original/1X/6bacd0187303e845885fcbeb954f2a10a09b5fbb.jpeg) ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 1:00pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/4 "2025-02-19T13:00:39Z")
“Pio run monitor” returns the follow: pioreactor@leader:~ $ pio run monitor Traceback (most recent call last): File “/usr/lib/python3.11/configparser.py”, line 805, in get value = d[option] ~^^^^^^^^ File “/usr/lib/python3.11/collections/ **init**.py”, line 1004, in **getitem** return self. **missing** (key) # support subclasses that define **missing** ^^^^^^^^^^^^^^^^^^^^^ File “/usr/lib/python3.11/collections/ **init**.py”, line 996, in **missing** raise KeyError(key) KeyError: ‘temporary\_cache’ During handling of the above exception, another exception occurred: Traceback (most recent call last): File “/usr/local/lib/python3.11/dist-packages/pioreactor/config.py”, line 77, in get return super().get(section, option, \*args, \*\*kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/lib/python3.11/configparser.py”, line 808, in get raise NoOptionError(option, section) configparser.NoOptionError: No option ‘temporary\_cache’ in section: ‘storage’ During handling of the above exception, another exception occurred: Traceback (most recent call last): File “/usr/local/bin/pio”, line 8, in sys.exit(pio()) ^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1157, in **call** return self.main(\*args, \*\*kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1078, in main rv = self.invoke(ctx) ^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1688, in invoke return \_process\_result(sub\_ctx.command.invoke(sub\_ctx)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1688, in invoke return \_process\_result(sub\_ctx.command.invoke(sub\_ctx)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1434, in invoke return ctx.invoke(self.callback, \*\*ctx.params) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 783, in invoke return \_\_callback(\*args, \*\*kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/background\_jobs/monitor.py”, line 621, in click\_monitor job = Monitor(unit=whoami.get\_unit\_name(), experiment=whoami.UNIVERSAL\_EXPERIMENT) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/background\_jobs/base.py”, line 105, in **call** obj = type. **call** (cls, \*args, \*\*kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/background\_jobs/monitor.py”, line 102, in **init** super(). **init** (unit=unit, experiment=experiment) File “/usr/local/lib/python3.11/dist-packages/pioreactor/background\_jobs/base.py”, line 941, in **init** super(). **init** (unit, experiment, source=“app”) File “/usr/local/lib/python3.11/dist-packages/pioreactor/background\_jobs/base.py”, line 282, in **init** self.\_check\_for\_duplicate\_activity() File “/usr/local/lib/python3.11/dist-packages/pioreactor/background\_jobs/base.py”, line 917, in \_check\_for\_duplicate\_activity if is\_pio\_job\_running(self.job\_name) and not is\_testing\_env(): ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/utils/ **init**.py”, line 446, in is\_pio\_job\_running with JobManager() as jm: ^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/utils/ **init**.py”, line 613, in **init** db\_path = config.get(“storage”, “temporary\_cache”) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/config.py”, line 84, in get create\_logger(“read config”).warning( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/logging.py”, line 178, in create\_logger experiment = get\_assigned\_experiment\_name(unit) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/whoami.py”, line 35, in get\_assigned\_experiment\_name return \_get\_assigned\_experiment\_name(unit\_name) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/whoami.py”, line 73, in \_get\_assigned\_experiment\_name raise ConnectionError( ConnectionError: Not able to access experiments in UI. Check [http://127.0.0.1/api/experiments](http://127.0.0.1/api/experiments). ---
**Author:** ![CamDavidsonPilon](https://forum.pioreactor.com/user_avatar/forum.pioreactor.com/camdavidsonpilon/32/3_2.png) [@CamDavidsonPilon](https://forum.pioreactor.com/u/CamDavidsonPilon)\ **Post date:** [February 19, 2025, 1:05pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/5 "2025-02-19T13:05:33Z")
Did you update recently? (and if so, how?) It looks like you need to add to your configuration. Using the UI, add the following to the `[storage]` section in your configuration: ```auto [storage] database=/home/pioreactor/.pioreactor/storage/pioreactor.sqlite temporary_cache=/tmp/pioreactor_cache/local_intermittent_pioreactor_metadata.sqlite persistent_cache=/home/pioreactor/.pioreactor/storage/local_persistent_pioreactor_metadata.sqlite ``` and then reboot ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 1:08pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/6 "2025-02-19T13:08:49Z")
Yes, today, after terminating the experiment, I downloaded 25.2.11 and tried to install on the UI. But an error message said I need to install 25.1.21 first. Then the system stopped as descriped above. ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 1:13pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/7 "2025-02-19T13:13:40Z")
Now, it seems that I cannot access the full config.ini. I can only see shared config.ini: ![image](https://forum.pioreactor.com/uploads/default/original/1X/f86bd760d6af9f70b5da2fb55e388d6c0cf39127.jpeg) ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 1:20pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/8 "2025-02-19T13:20:08Z")
Is it possible to add the [storage] info to config.ini through ssd/cmd or write to microSD directly? ---
**Author:** ![CamDavidsonPilon](https://forum.pioreactor.com/user_avatar/forum.pioreactor.com/camdavidsonpilon/32/3_2.png) [@CamDavidsonPilon](https://forum.pioreactor.com/u/CamDavidsonPilon)\ **Post date:** [February 19, 2025, 1:40pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/9 "2025-02-19T13:40:32Z")
You should have been prompted to actually go back _another_ version, and install version 24.12.10 first. That’s okay. We can fix this. Let’s first install 24.12.10. Your webserver isn’t working, so we’ll do it manually. 1. Download [release\_24.12.10.zip](https://github.com/Pioreactor/pioreactor/releases/download/24.12.10/release_24.12.10.zip). 2. We’ll have to `scp` it to your leader. From your computer, run ```auto scp /path/to/release_24.12.10.zip pioreactor@leader.local:/tmp ``` (but fill in the `path` part) 3. SSH into your leader, and try: ```auto pio update --source /tmp/release_24.12.10.zip ``` 4. Does this succeed? You may need to reboot. If it succeeds, try the same thing for the workers. 5. Now, you can update to 25.1.21, then 25.2.11 (probably via the UI). ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 2:30pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/10 "2025-02-19T14:30:24Z")
Thanks! The instruction worked for the leader, not the workers. For the workers, I tried 1. starting from step 2, changing @leader.local to @wk1.local. It returns:“ssh: Could not resolve hostname wk1.local: \262\273\326\252\265\300\325\342\321\371\265\304\326\367\273\372\241\243 lost connection” 2. ssh to leader, then to wk1, put in the commands from step 3. It returns what the picture shows. ![image](https://forum.pioreactor.com/uploads/default/original/1X/a2c347904e5f25e1fddca3f2b59021e2e09fc297.jpeg) It seems that the workers as nested inside the leader have hard time finding the “tmp” folder. BTW, the workers are hooked to the leader through local access point. ---
**Author:** ![CamDavidsonPilon](https://forum.pioreactor.com/user_avatar/forum.pioreactor.com/camdavidsonpilon/32/3_2.png) [@CamDavidsonPilon](https://forum.pioreactor.com/u/CamDavidsonPilon)\ **Post date:** [February 19, 2025, 2:53pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/11 "2025-02-19T14:53:47Z")
Okay so try this: From the leader, this will copy the file from the leader to the workers ```auto pios cp /tmp/release_24.12.10.zip -y ``` Then try `pio update...` on the workers. Note, you may have to `scp` the `release_24.12.10.zip` onto the leader again if you rebooted. ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 3:38pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/12 "2025-02-19T15:38:52Z")
Great! It worked. My problem is solved! Thanks a lot! ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 4:14pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/13 "2025-02-19T16:14:54Z")
Sorry to bother you again. But I cannot install air bubbler any more. I tried both the command of “pio plugins install pioreactor\_air\_bubbler” and install across the cluster at the UI. Neither worked. Any suggestion? Should I download the file locally and install from there? ---
**Author:** ![CamDavidsonPilon](https://forum.pioreactor.com/user_avatar/forum.pioreactor.com/camdavidsonpilon/32/3_2.png) [@CamDavidsonPilon](https://forum.pioreactor.com/u/CamDavidsonPilon)\ **Post date:** [February 19, 2025, 4:28pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/14 "2025-02-19T16:28:55Z")
What does the error say when you run `pio plugins install pioreactor_air_bubbler`? Does your cluster have access to the internet? If not: 1. You can download the .whl file locally, 2. do the `scp` to get the file onto the leader, 3. do a `pios cp /path/to/file.whl -y` to distribute the file to the workers, 4. then `pios plugins install pioreactor_air_bubbler --source /path/to/file.whl` to install on the leader + workers. ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 4:37pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/15 "2025-02-19T16:37:38Z")
pioreactor@leader:~ $ pio plugins install pioreactor\_air\_bubbler 2025-02-20T00:34:24+0800 DEBUG [install\_plugin] Installing plugin pioreactor\_air\_bubbler. 2025-02-20T00:34:24+0800 DEBUG [install\_plugin] bash /usr/local/bin/install\_pioreactor\_plugin.sh pioreactor\_air\_bubbler 2025-02-20T00:35:00+0800 ERROR [install\_plugin] Failed to install plugin pioreactor\_air\_bubbler. See logs. 2025-02-20T00:35:00+0800 DEBUG [install\_plugin] b’Looking in indexes: [Simple index](https://pypi.org/simple), [https://www.piwheels.org/simple\n](https://www.piwheels.org/simple%5Cn)’ 2025-02-20T00:35:00+0800 DEBUG [install\_plugin] b’+ export LC\_ALL=C\n+ LC\_ALL=C\n+ plugin\_name=pioreactor\_air\_bubbler\n+ source=\n+ clean\_plugin\_name=pioreactor\_air\_bubbler\n+ clean\_plugin\_name\_with\_dashes=pioreactor-air-bubbler\n+ clean\_plugin\_name\_with\_underscores=pioreactor\_air\_bubbler\n++ python3 -c 'import site; print(site.getsitepackages()[0])'\n+ install\_folder=/usr/local/lib/python3.11/dist-packages/pioreactor\_air\_bubbler\n++ crudini --get /home/pioreactor/.pioreactor/config.ini cluster.topology leader\_hostname\n+ leader\_hostname=leader\n++ hostname\n+ '[' leader = leader ']'\n+ am\_i\_leader=true\n+ '[' -n '' ']'\n+ download\_and\_check\_if\_leader\_only pioreactor-air-bubbler\n+ local PACKAGE\_NAME=pioreactor-air-bubbler\n+ local CLEAN\_PACKAGE\_NAME=pioreactor\_air\_bubbler\n+ pip download -qq --no-deps --dest /tmp pioreactor-air-bubbler\nWARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nERROR: Could not find a version that satisfies the requirement pioreactor-air-bubbler (from versions: none)\nERROR: No matching distribution found for pioreactor-air-bubbler\n+ local WHL\_FILE\n++ ls '/tmp/pioreactor\_air\_bubbler\*.whl'\nls: cannot access '/tmp/pioreactor\_air\_bubbler\*.whl': No such file or directory\n+ WHL\_FILE=\n+ local TEMPDIR\n++ mktemp -d\n+ TEMPDIR=/tmp/tmp.rHzaTmsaB6\n+ unzip -d /tmp/tmp.rHzaTmsaB6\nUnZip 6.00 of 20 April 2009, by Debian. Original by Info-ZIP.\n\nUsage: unzip [-Z] [-opts[modifiers]] file[.zip] [list] [-x xlist] [-d exdir]\n Default action is to extract files in list, except those in xlist, to exdir;\n file[.zip] may be a wildcard. -Z =\> ZipInfo mode (“unzip -Z” for usage).\n\n -p extract files to pipe, no messages -l list files (short format)\n -f freshen existing files, create none -t test compressed archive data\n -u update files, create if necessary -z display archive comment only\n -v list verbosely/show version info -T timestamp archive to latest\n -x exclude files that follow (in xlist) -d extract files into exdir\nmodifiers:\n -n never overwrite existing files -q quiet mode (-qq =\> quieter)\n -o overwrite files WITHOUT prompting -a auto-convert any text files\n -j junk paths (do not make directories) -aa treat ALL files as text\n -U use escapes for all non-ASCII Unicode -UU ignore any Unicode fields\n -C match filenames case-insensitively -L make (some) names lowercase\n -X restore UID/GID info -V retain VMS version numbers\n -K keep setuid/setgid/tacky permissions -M pipe through “more” pager\nSee “unzip -hh” or unzip.txt for more help. Examples:\n unzip data1 -x joe =\> extract all files except joe from zipfile data1.zip\n unzip -p foo | more =\> send contents of foo.zip via pipe into program more\n unzip -fo foo ReadMe =\> quietly replace existing ReadMe if archive file newer\n+ '[' -f /tmp/tmp.rHzaTmsaB6/LEADER\_ONLY ']'\n+ rm -rf /tmp/tmp.rHzaTmsaB6\n+ rm '/tmp/pioreactor\_air\_bubbler\*.whl'\nrm: cannot remove '/tmp/pioreactor\_air\_bubbler\*.whl': No such file or directory\n+ return 1\n+ sudo pip3 install --upgrade --force-reinstall --ignore-installed pioreactor-air-bubbler\nWARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nWARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('\: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pioreactor-air-bubbler/\nERROR: Could not find a version that satisfies the requirement pioreactor-air-bubbler (from versions: none)\nERROR: No matching distribution found for pioreactor-air-bubbler\n’ Traceback (most recent call last): File “/usr/local/bin/pio”, line 8, in sys.exit(pio()) ^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1157, in **call** return self.main(\*args, \*\*kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1078, in main rv = self.invoke(ctx) ^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1688, in invoke return \_process\_result(sub\_ctx.command.invoke(sub\_ctx)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1688, in invoke return \_process\_result(sub\_ctx.command.invoke(sub\_ctx)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 1434, in invoke return ctx.invoke(self.callback, \*\*ctx.params) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/click/core.py”, line 783, in invoke return \_\_callback(\*args, \*\*kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File “/usr/local/lib/python3.11/dist-packages/pioreactor/plugin\_management/install\_plugin.py”, line 45, in click\_install\_plugin install\_plugin(name\_of\_plugin, source) File “/usr/local/lib/python3.11/dist-packages/pioreactor/plugin\_management/install\_plugin.py”, line 34, in install\_plugin raise BashScriptError(f"Failed to install plugin {name\_of\_plugin}. See logs.") pioreactor.exc.BashScriptError: Failed to install plugin pioreactor\_air\_bubbler. See logs. ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 4:46pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/16 "2025-02-19T16:46:12Z")
event 1 resulted from install across the cluster but I did not see the setting options from the Pioreactor panel. event 2 resulted from running the command line instruction. ![image](https://forum.pioreactor.com/uploads/default/original/1X/257233e292da70ac26de3e352cf7742b132e9cf3.jpeg) ---
**Author:** ![CamDavidsonPilon](https://forum.pioreactor.com/user_avatar/forum.pioreactor.com/camdavidsonpilon/32/3_2.png) [@CamDavidsonPilon](https://forum.pioreactor.com/u/CamDavidsonPilon)\ **Post date:** [February 19, 2025, 5:50pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/17 "2025-02-19T17:50:45Z")
So you don’t have internet access (that’s okay!) - did you try my `scp` instructions? ---
**Author:** ![xykb86](https://forum.pioreactor.com/letter_avatar_proxy/v4/letter/x/9f8e36/32.png) [@xykb86](https://forum.pioreactor.com/u/xykb86)\ **Post date:** [February 19, 2025, 6:35pm UTC](https://forum.pioreactor.com/t/blue-light-does-not-flash-but-ssh-still-connects/668/18 "2025-02-19T18:35:50Z")
I believe it is a firewall issue (I am from China). I solved it by using VPN. Thanks a lot for your help!